THAT’S WHAT YOU DESERVE

  Me and my husband left our home during the covid-19 pandemic and moved to my sisters home in Michigan. And almost 6 months later have returned to the city. During... read more this time the amount of dust that accumulated was tremendous, so we had called helpmaid to come and clean the home before our return. We were very pleased with their work, I was very pleasant to return to a cleaning home. They were able to get few stains in the bathroom that were there for years as well. I highly recommend.

  Lisa was great today, she was thorough, friendly, and even did some extra detail work since I live in a very small studio apartment. Would definitely love to have her... read more clean my space again

  I have to say thank you to Haxer for being such a great help with this whole process. He was able to answer all my questions and created a custom... read more booking for me. Plus his team was able to come the same day. I really appreciate all the effort and dedication. Their team were determined to finish the job and did absolutely amazing job. five stars.

  Think they're crumbling under growth.

I've done the flexible cleaning for over 2 years. Throughout that time, I've had quality issues and been charged for cleaners not being able... read more to get in even though it's been just their inability to follow directions.

In addition, when they quote 8-5pm, 90% of the time they show up at 445 and clean through 7pm.

Most recent weekend, they didn't even show. Needed my apartment cleaned for friends. Only after texting did they say cleaner was having issues.

This was totally unprofessional, and to add insult to injury, they didn't even respond when I voiced frustration. Actively investigating alternatives.

  I have used help maid cleaning services a couple of times now in the last few months and I have to say that they have been a great help especially... read more during these covid times. I started working from home and found myself in a situation where my home gets messy and dirty at a far faster rate than ever before. I did try to handle this situation myself in the beginning but realized that I will not be able to do it without some professional help. I have been having their cleaning lady come every Wednesday, they have an extra discount on Wednesdays thats why I choose this day. The cleaning itself has been solid, the cleaning lady is very friendly and efficient. She always does a fantastic job. I had few other cleaning ladies in the past and they all been great. Their prices are competitive and its very easy to book online or reschedule if I need to. I wish I had found them earlier.

  First two weeks were good - thorough and quick. The third week, they sent a team who stole a few inexpensive items from me - a bag of dog treats,... read more a box of poo bags, and a roll of garbage bags. They may have taken other things, but those were the three items I know they took because I saw them that morning, and the items were missing that night. I wrote to the company - twice! - to report the minor theft, and received no answer. I canceled my service with them. Won't use them again.

  I was moving out of my 2 bedroom apartment and hired Help Maid to deep clean the apartment. They were SO efficient, they cleaned inside my fridge, oven, microwave, they... read more deep cleaned every inch of that place. I could never get it that clean. They were also so nice. I will 100% hire them again.

  What a great experience! Scheduling was super easy and my apartment looks better than if I had cleaned it myself!

  I had a great experience using help maid for a move out clean. The scheduling process was very smooth and they answered my calls many times to answer questions and... read more to change times. The girls did a great job and my apartment management signed off at the move out inspection. Thanks for your help!

  It was so easy to book. Pricing was clear and you can add the tip when checking out. The team worked fast and did a thorough job. I don't think... read more my kitchen as been this clean in a while. Even helped me finish washing my bedding before making the bed. I will definitely hired them again.

  Wow. Even better. They didn't pick up my 10+ calls or respond to my emails, but when the cleaning person finally showed up 2.5 hrs later, she said the management... read more of the company asked to delete the one star review, or otherwise it means I cancelled the service and she can't provide the service. Since when writing an one-star review = cancelling a service? If they can't even pick up my calls or respond to my emails, how can I even cancel the service?! Scam!!!

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My scheduled service is supposed to start at 4pm, but it's 6pm now, the cleaning professional still hasn't arrived and customer service does not pick up my calls at all.

  We moved in shortly after the cleaning and it became even more apparent how little had been done. As we were unpacking our kitchen, we discovered both a mouse trap and... read more a dishwasher pod just under the lip of the lower cabinets -- items that would have been immediately discovered had anyone bothered to sweep or mop the floors. If our dog had found the rat poison before we had, she COULD HAVE DIED! If a child had found the pod, they could have been poisoned.

The company never acknowledged its poor service and never offered to send anyone to do the job properly. Beware.